Creating and supporting your online presence

working with you to achieve your goals

 

 

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About Us

We are an innovative web solutions company, based in Prudhoe, Northumberland…

…dedicated to creating and maintaining an effective, eye-catching online presence for our Clients, who span the UK.

Established in 2014, we pride ourselves in delivering a high-end, bespoke website design and development service.

We offer a variety of services from platform, hosting and domain services, copywriting, logo design, social media training, business consultancy and an on-going website support and maintenance service.

Working closely with our Clients, we pride ourselves in offering a personal service to identify their requirements.

Our aim is to turn our Clients’ visions into reality by creating/adapting their websites and ensuring the websites perform well, are striking and engaging but also remain simple to use.  A well-designed website helps promote a business/organisation to maximum effect, in turn, converting website traffic into potential customers.

​We are extremely proud to have been awarded the title of Northern Enterprise Most Trusted Web Development Agency in 2020 & 2021.

Our services

End to End Design and Development

From the moment you engage with Ridgetek you will receive a personal service, focussed on drawing out the needs of your business or organisation. We design, develop, support and host websites as well as provide on-going maintenance and training  – creating a solution that meets both those needs and budget.

Business Consultancy

With experience of working in both a Global Corporate organisation, and setting up and running a small business Ridgetek can provide a Consultancy service to help your IT and online strategy for your business.

Platform selection

Ridgetek specialises in WordPress development with a licenced Divi theme but also supports other platforms.

Website Design & Development

We typically use elegant WordPress template-based solutions which are tailored and branded to meet the business needs.  This is a popular choice and helps to keep costs to a minimum without affecting the quality of the website.

Development is undertaken in a secure development area and this allows your current website (if you have one) to remain active, or a holding page to be in place whilst development is on-going.

Content Strategy

We find that Clients are the best people to provide the content for their website as they know their business better than we do.  We are happy, however, to provide this additional service if required.

Website Hosting

We host on Ridgetek’s dedicated Cloud Server.

Website Maintenance

All websites need updating from time to time – you may want (or need) new functionality, existing functionality becomes out of date with the latest platform software or you may just want a refresh of how your site looks. We will manage all of this on your behalf.

Training

If you want to be able to manage your own website, online and social media presence then maybe a training and support engagement may better suit your needs. We can create a package that meets both your needs and your budget.

SEO

Optimising your website for SEO is an important aspect to running a website. Unfortunately, it’s not a quick process and you’ve probably got better things to do with your time than try and manage this for yourself so why not engage Ridgetek for a regular SEO maintenance package to ensure you are appearing on the search pages.

Ongoing Support

Supporting our customers doesn’t stop when the website is implemented. We can tailor an ongoing support & maintenance plan to ensure that your website stays up to date with the latest software and security. 

MEET THE TEAM

Ridgetek is run by Peter Surridge and Rutva Patel. They are supported by a team including Lucinda Reed from Cornerstone PA Services.

Rutva Patel

Business Support Manager

Lucinda Reed

Lucinda Reed

Virtual Assistant

  • Web Development
  • Web Design
  • Website Maintenance
  • SEO and Social

Experience

  • Business Consultancy
  • Project and Programme Management
  • Over 30 years in IT Development and Management
  • 8 years designing, developing and maintaining websites
  • Website Hosting

Skills

  • WordPress, Wix, HTML and CSS
  • Website design and development
  • Website server management
  • Project Management Lifecycle
  • Business consultancy & training

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“We chose Ridgetek as we wanted to support a local company with a great reputation. They did exactly what we asked for and more. The whole process was simple and easy from start to finish, with great communication and teamwork. Their knowledge was fantastic and we are extremely happy with our new website. They were on hand to answer all of our queries and explain things properly so we deepened our understanding. Thank you very much. We would recommend Ridgetek to everyone!”

Lauren Slack

https://signaturewindowshutters.co.uk

 

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“I have been paying for a website support maintenance service package with Ridgetek for several years now – I did jump at the chance when it was 1st introduced, because Peter had helped me out on an ad-hoc basis and I liked how he works. It means that I know that my website gets checked every month and I get to find out monthly exactly what was done to it. If anything goes wrong or I have any questions, it gets dealt with very quickly and efficiently. I love that I have my own support log in on their website and can keep track of jobs. It is super efficient! Rutva is now my 1st point of contact, she keeps me informed and always checks if I am happy or I need anything specific done. I have peace of mind, I know my website is well looked after – I just need to worry about the content! 😉”

Nathalie Paris

www.nattalingo.co.uk

 

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“The care, service and expertise from the team at Ridgetek has been exceptional. Their knowledge, patience and customer service has been outstanding. They have built and maintained my website for many years and I  have recommended them to many self-employed friends. Perhaps the most important part of their work is the gracious welcome offered to everyone and their utter honourability. If you need any tech, website or general help then go to them. They are joyous gurus!”

Dr Rebecca Williams Dinsdale

The Lifejoy, Coach and Author

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Peter is amazing to work with! I talked him through what I wanted my website to be like and he brought my ideas to life. He’s very approachable, honest, and patient, which is a good job since I’m terrible with anything technical! He explained everything I needed to know without using technical jargon and he taught me how to use my new website, step by step.

The amount of admin I have to do has reduced dramatically because the website is so interactive and really answers people’s questions.

He worked so hard to make sure I was happy, and the final result was even better than the brief I gave him. I know he’s always at the end of the phone or on email if I need support. I can’t recommend him enough.

Bridget Woodhead

Director, Traincon Learning, Newcastle Upon Tyne

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Having worked with Peter in the past I know how capable and efficient he is. He has great expertise and always wants every job to be done well. You are safe in RidgeTek’s hands😀

Pat Laing

Barclays Bank Senior Test Manager

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Peter is a superstar. He’s knowledgeable, uses non-tech speak (helpful), and just lovely. He delivers one (every) time!!
And he’s dead canny. Totally recommend him.

Nicola Little

Director, Digital Sparkles

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Peter is a superstar! He listened to what I needed and got the job done! He’s more than happy to answer questions and help out with anything he can above and beyond what I paid him to do. I’ll definitely be using his services again in the future.

Danielle Stanley

Owner, Under The Rowan Trees

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Peter is such a simple straight forward talker with extensive knowledge. Make everything seem really simple. Great communicator and very friendly.
Nothing to much trouble

Charlotte Turner

Owner, Mini Mixers

RidgeTek Logo Image“we were left in a tricky situation due to the passing away of our previous web host. Ridgetek sorted out all aspects of moving our domain and website and got us back up and going again fast.” 

Louise Bell

Dyfodol Powys Futures

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