Privacy Policy

Effective Date: January 2025

Ridgetek Web Solutions Ltd (“Ridgetek,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and any other details you provide through forms on our website.

1.2 Non-Personal Information: Technical data such as your IP address, browser type, device information, and usage statistics gathered through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To provide and improve our services.

2.2 To respond to your inquiries and support requests.

2.3 To send you promotional materials or newsletters, where you have opted in.

2.4 To monitor and analyse website usage to enhance your experience.

2.5 To comply with legal obligations and enforce our terms and conditions.

3. Cookies and Tracking Technologies

3.1 We use cookies to collect non-personal information about how visitors interact with our website. Cookies help us improve website performance and provide a better user experience.

3.2 You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to access certain features of the website.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers: With trusted third-party service providers who assist us in operating our website and delivering services.

4.2 Legal Compliance: When required by law, regulation, or legal process to disclose information.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

5.1 We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

5.2 While we strive to secure your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

6.1 The right to access the personal information we hold about you.

6.2 The right to request correction or deletion of your personal information.

6.3 The right to object to the processing of your personal information.

6.4 The right to withdraw your consent at any time, where applicable.

6.5 To exercise these rights, please contact us at info@ridgetek.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ridgetek Web Solutions Ltd
Office F6
Metropolitan House
Long Rigg Road
Swalwell
Gateshead
NE16 3AS

email: info@ridgetek.co.uk
tel: 0191 3037950